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Extended Stay America - Philadelphia - Plymouth Meeting - West
- Hotels
- Plymouth Meeting, PA
About this business
Location details
101 Lee Drive, Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved everything except the bathroom sink that was a little clogged up but I notified a staff member Vicky when I checked out of room 310
Business response:
Dear Grace, Thank you for your feedback! We’re thrilled to hear you loved your stay overall. We sincerely apologize for the bathroom sink issue and appreciate you bringing it to our attention. Vicky will be informed of your mention, and we’ll ensure the sink is promptly addressed. Your comfort is our priority, and we look forward to providing you with an even better experience on your next visit. Thank you again, and we can’t wait to welcome you back to Extended Stay America!Sincerely,Hotel Management
Only complaint was that the room next to ours, I think a managers the tv blasted all night long, both nights
We had an Okay stay. The hotel had bad smell at different times of the day, in the hallway and the elevator. Gym equipment works fine used it during our entire stay. You can request late check out but only until 12noon.
Business response:
Dear Charmaine, Thank you for your feedback. We're glad to hear that you were able to enjoy the gym facilities during your stay. We apologize for the odors you experienced in the hallway and elevator, and we will look into this to ensure a more pleasant atmosphere for future guests. We appreciate your understanding regarding the late checkout policy and value your input. We hope to have the opportunity to welcome you back in the future!Sincerely,Hotel Management
Excellent
Business response:
Dear Lawrence, Thank you for your excellent feedback! We’re thrilled to know you had a wonderful stay with us. Our team is dedicated to providing a comfortable and enjoyable experience for all our guests, and it’s always rewarding to hear when we succeed. Your support means a lot to us, and we’re grateful you chose to stay with us. We look forward to welcoming you back to Extended Stay America soon for another outstanding experience! Sincerely,Hotel Management
Wish they had a business center. The tv wasn’t set up to be a smart tv yet, kept saying service was unavailable. Other than those things, my stay was good.
I didn’t like the shower the water pressure was too low for a hotel with a lot of guests especially if the family of four
Business response:
Dear arrianne, We apologize for the water pressure issue you experienced in the shower, and we’ll have our maintenance team address it to ensure a better experience for all guests. We strive to provide a comfortable stay for families, and your input helps us improve. We hope to have the opportunity to welcome you back for a more enjoyable visit in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Plymouth Meeting - West
How is Extended Stay America - Philadelphia - Plymouth Meeting - West rated?
Extended Stay America - Philadelphia - Plymouth Meeting - West has a 3.1 star rating with 1,518 reviews.
When is Extended Stay America - Philadelphia - Plymouth Meeting - West open?
Extended Stay America - Philadelphia - Plymouth Meeting - West is open now. It will close tomorrow at 12:00 a.m.