Extended Stay America - Phoenix - Chandler

Business response:

Dear Guest, Thank you for the wonderful rating for Extended Stay America! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon. Sincerely, Hotel Management 

Business response:

Hi Aaron, We appreciate your feedback and apologize for the inconvenience you experienced with our breakfast offerings. We understand that our current selection did not meet your expectations, and we will share your comments with the team to ensure we consider improvements for future guests. Thank you for bringing this to our attention. 

Business response:

Hi Timothy, Thank you for your feedback! We are glad to hear that you enjoyed our friendly staff and the kitchen facilities. We appreciate your comments regarding the room and breakfast, and we will share your input with the team to ensure we continue improving our guest experience. We hope to welcome you back soon! 

Business response:

Hi Cheryl, Thank you for sharing your feedback! We are glad to hear that you found our staff courteous and the room clean. We appreciate your kind words and hope to welcome you back for an even better stay next time. 

Business response:

Dear Guest, We are delighted to know that the room layout made your stay more comfortable. It is wonderful that the convenience of having a cooking area in your suite added to your experience as well. At Extended Stay America, we aim to provide a relaxing environment where guests can settle in with ease. Thank you for sharing your kind thoughts, and we look forward to welcoming you again for another enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We are particularly pleased that you enjoyed everything. We have noted your feedback about breakfast and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future. Sincerely, Hotel Management 

Business response:

Hi Danniell, Thank you for your feedback! We are delighted to hear you had a great stay and will share your comment with the team. 

Business response:

Dear Guest, Thank you for sharing your thoughts. A peaceful stay can make all the difference, and we are glad the atmosphere supported a restful visit. Comfort is something we continually work to enhance, as we know it plays an important role in overall satisfaction. At Extended Stay America, guest feedback is always appreciated and helps guide future improvements. We hope to welcome you again for an even more enjoyable and relaxing experience. Sincerely, Hotel Management