Extended Stay America - Phoenix - Chandler

Business response:

Dear Guest, We’re glad to hear the layout and amenities worked well for you and that you found your stay to be a good value. It’s always encouraging to know guests appreciate the space and overall affordability. We also value your feedback regarding the property’s condition and will share your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you back again soon! Sincerely, Hotel Management 

Business response:

Dear Guest, We’re pleased to know that your interaction with our team made a positive impression. Providing a courteous and welcoming atmosphere is an important part of the experience we strive to offer each visitor. Your feedback is appreciated, as it encourages our staff to continue delivering attentive and respectful service. Thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you again and provide an even more enjoyable stay in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re pleased to hear that the team made a positive impression through their kindness and approachability, as thoughtful service is important to us. We understand that comfort can be influenced by room features and overall atmosphere, and your perspective is helpful as we continue reviewing the guest experience. Our accommodations are designed to be simple and functional, and insights like yours assist in evaluating how well that approach meets expectations. We appreciate you taking the time to provide your comme... read more