Extended Stay America - Phoenix - Chandler

Business response:

Dear Guest, Thank you for taking the time to evaluate our hotel. We pride ourselves on service excellence and aim to exceed our guests' expectations on every visit. Therefore, we regret that any issues kept you from having an outstanding stay. We hope to have an opportunity to provide you with the exceptional hospitality we are known for on your next visit to the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing to stay with us. We appreciate you sharing your feedback about your stay. We’re sorry to hear that the cleanliness of your room did not meet your expectations. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re pleased to know that the accommodations and features available during your stay left a positive impression. Providing a comfortable setting with thoughtfully arranged conveniences is something we strive to deliver for every guest. Your feedback is appreciated, as it highlights the aspects of the experience that matter most. Thank you for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you again and continuing to offer a pleasant and relaxing environment on future visits.... read more