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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean, a lot of parking lot noise. Pillows were very uncomfortable for me. Shower rod installed incorrect so curtain wasn't very effective.
The room smell marihuana
Business response:
Dear Guest, Thank you for reviewing your recent stay; we value each of your comments. Please accept our apologies on behalf of our entire team for not meeting your expectations. We regret any inconvenience, especially those related to the cleanliness of our hotel, as this is a core focus of our commitment to guest satisfaction. We take your feedback seriously and will address this issue with our housekeeping associates to ensure that such lapses do not happen again. We hope that you will consider giving us another opportunit... read more
Got in late. Didn't spend much time in the room. It was a comfortable place to crash after a long day.
Just lucky I guess. Upon check-in I was told I was very lucky that my room was not given away to another guest. I did not consider my confirmed reservation to be luck. The one staff member on duty was clearly frazzled and frustrated. I did get a room and it seemed others did not, reservation or not. The lack of courtesy wasn’t worth the low price.
Business response:
Dear Paul, Thank you for sharing your feedback with us. We deeply regret that your check-in experience did not meet your expectations, and we apologize for the lack of courtesy and professionalism you encountered. The behavior you described does not reflect the standard of service we strive to provide, and we sincerely apologize for any stress or discomfort this caused. We will be addressing this matter with our team to ensure that future guests do not face similar challenges. Your experience is important to us, and we are t... read more
This place is, like, totally average, nothing fancy. It's fine for a quick overnight stay, not somewhere I'd spend my vacation. The biggest downside? Some folks were being super loud at night, sounded like a real argument. The rooms are okay, pretty standard stuff. Honestly, it's just a place to crash, not a destination.
Business response:
Dear Samantha, We appreciate you taking the time to let us know about your experience. We're glad the hotel was suitable for your quick overnight stay. However, we apologize for the noise disturbance during your visit. We understand how frustrating it can be when there are disruptions at night, and we will review these to ensure a more peaceful environment for all guests moving forward. On the other hand, we appreciate your comments about the rooms and are always looking for ways to improve the comfort and quality of our acc... read more
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 1,034 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.