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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bathroom door wouldn't close, the front door was leaking, the hide a bed couldn't open all the way.
Business response:
Dear John, Thank you for bringing these issues to our attention. We sincerely apologize for the maintenance problems you encountered during your stay. We understand how frustrating this must have been. Please know we are addressing these concerns with our maintenance team to ensure improvements are made. We appreciate your feedback, and we hope to have the opportunity to provide a much better experience for you in the future.Sincerely,Hotel Management
Went into the room and the floor was stained
Business response:
Dear Brad, Please accept our sincere apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our head of housekeeping and with the department associates to ensure this is resolved. We appreciate your patience and for bringing this to our attention. We welcome another opportunity to show you the outstanding stay you deserve, and we hope to welcome you back again soon. Sincerely,Hotel Management
Great Place and Services Stayed here with family for a few nights. The hotel was nice and clean, very cozy and quiet. Perfect place for resting. I would definitely stay here again. I loved how there was a little kitchen included.
Bien ubicada pero ofrecían desayuno y no hubo más que café y galletas
Business response:
Dear Abraham, Thank you for staying with us and sharing your experience. We were pleased to read how much you enjoyed our location. However, we want to apologize for not meeting your expectations regarding the breakfast. We will address these concerns with our food and beverage team, as we always want to improve our guest experience. Your valuable feedback is much appreciated, and we hope to have the privilege of hosting you again soon.Sincerely,Hotel Management
Pleasant staff and facilities
The property and the room itself were very clean. The check-in process was easy and the staff was very friendly! The only complaint we had was the noise outside. It is not a very quiet area and we heard so much noise throughout the night.
Business response:
Dear Vanessa, Thank you for taking the time to review your stay at Extended Stay America. We are delighted to hear about the positive aspects of your experience. However, we sincerely apologize for the noise issues you encountered. Your feedback is invaluable to us, and we look forward to welcoming you back in the future to provide an even better experience.Sincerely,Hotel Management
Place is good for the ones who are looking for a cheaper place instead facilities and safety conditions.
Business response:
Dear Milton,Thank you for sharing your thoughts. We understand that budget-conscious options can sometimes mean certain trade-offs in facilities and safety. We truly value your feedback, and we are committed to improving our services to better meet the expectations of all our guests. Your comments are appreciated, and we hope to offer you an enhanced experience in the future.Sincerely,Hotel Management
Love it here
Business response:
Dear Amelia, We are delighted to know that you thoroughly enjoyed your stay; we love to make our guests feel right at home. Thank you for all of your generous compliments, and we hope to have the pleasure of welcoming you to Extended Stay America again soon.Sincerely,Hotel Management
Nothing to share
Business response:
Dear Yvette, Thank you for being our guest and sharing your feedback. We apologize for any aspects of your stay that did not meet your expectations. However, we hope that your overall experience was still enjoyable. We truly value your feedback and are confident that you will appreciate the excellent hospitality we are known for during a future visit. We look forward to welcoming you again and ensuring a more enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 1,022 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.