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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Buena ubicación Falto aseo de hanitacion el desayino poco surtido
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know our location was ideal for you, but we're sorry for the inconvenience you mentioned. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Overbooked Would have been an ok stay, but they overbooked king beds and we were "upgraded" to 2 full beds. My partner and I weren't very comfortable sharing a full bed.
Business response:
Ashley, thank you for your recent visit and for your feedback. We were disappointed to read that we did not provide you with a favorable impression of our hotel. We truly apologize for not being able to give you the room of your choice. We hope we have another opportunity to accommodate you in your room of choice the next time your travels bring you to this area. Sincerely, Hotel Management
Business response:
Thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Not a fan. Our room was not ready At check in. We had to leave the hotel while the linens were changed and the room cleaned.
Business response:
We apologize for the delay it took in providing you with your room at the time check-in. Your feedback is shared with the concerned team in an effort to improve our service levels going ahead. We hope you’ll give us a chance to earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Although Extended America is not a premier accommodation it is in a great area, it’s neat and clean and is reasonably priced. But the best thing about this location is the staff. They have some of the friendliest and most helpful staff we have ever come across in our travels.
Business response:
Mary, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Bare bones, no blow dryer About an hour after I got to my room the door opened and slammed shut ; followed by the door to the next room opening and closing. I immediately called the front desk. I was told “ it was the manager, I think she forgot she checked you in”. Carpet in room is filthy. The bathroom had a vent that cannot be turned off. This vent is extremely loud, maybe because of the amount of dust and dirt covering the cover. The noise from the vent kept me up most of the night. The walls are thin, someone repeatedly... read more
Business response:
Maria, thank you for being our guest. Although we try to strive to deliver guests with an excellent stay, we apologize this wasn’t your experience. We regret the inconvenience you encountered in your room and that we couldn’t deliver you a clean and comfortable stay. Your feedback highlights the area of development, so it is discussed with the housekeeping and maintenance team to review and action. Please consider giving us another chance to provide you with a much better stay on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,120 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.