This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thank you! Wonderful! Thank you! Our home away from home!!
Business response:
Tena, we appreciate your nice review of Extended Stay America. We strive to provide service and amenities that are worthy of this kind of feedback. Thank you so much. We look forward to having you as our guest again. Sincerely, Hotel Management
While at the time at check-in during the hotel they had an emergency water issue where the water was shut off they also had an issue with housekeeping where there was only one working so upon check-in we did a half an hour wait the front desk did chip in to do more than beyond their scope of Duty to be able to make sure that we had an available room even with an upgrade. So I give kudos to the hotel staff for pitching in and doing more than what they were supposed to do these were things that were beyond their control but ov... read more
Business response:
Lorelei, thank you for choosing to stay at Extended Stay America. We are happy you enjoyed your stay and liked our outstanding service. Reviews like yours encourage the team to keep up the good work. However, we regret any inconveniences you experienced due to an external situation that affected our hotel. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Nice friendly staff, clean rooms and a great location close to shopping and eateries.
Business response:
Gilbert, thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
I met Rodney Upon arrival I had a Gr8 front desk hostess. You can tell the hotel has made a few upgrades. The down side was my toilet leaked everytime it was flushed. There were hairs(NOT MINES) on the 'just' cleaned bathtub and it wouldn't stop dripping, AND Just as I didn't think it could get any better.... Along comes Rodney ROACH. So I kindly took it to the front desk where there is a new young lady present and let her know that the date didn't go so well. Lol 😆
Business response:
Juanita, thank you for your review. Although you liked our friendly front desk staff, we apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and also apologize for the insects in your room. Our pest control provider has serviced the hotel, and we are working with the appropriate teams to ensure procedures are being followed to prevent such issues in the future. We are sorry and hope you will consider staying with us again. Sincerely, Hotel Management
The best Great place to be at
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,120 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.