Extended Stay America - Phoenix - Mesa

Business response:

Thank you for your comments. Although you liked our property, we are sorry you were unhappy with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. Also, know our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own amenities. Therefore, items such as hairdryer are available and complimentary at the front desk at any time. Thank you again for your feedback, we appreciate your business! Sincerely, Hotel... read more

Business response:

David, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and were happy with our affordable rates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Michelle, thank you for being our guest at Extended Stay America. We are glad to know you had a great stay with us. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Business response:

Matthew, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know our location was ideal for you, but we're sorry for the inconvenience you mentioned. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management