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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very nice. what could have been better is the cleanliness of the carpet in the room. and it would have been nice that all the utensils were available in the room but i understand that people steal.
Business response:
Dear antonette, Thank you for staying with us and reviewing your experience. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. Also, please note that to maintain cleanliness for all guests, we store the dishware at the front desk and are pleased to bring it to your suite upon request. We take your concerns seriously and will address them effectively for future improvement. ... read more
Overpriced and dated Hotel is dated and overpriced for what you get. Breakfast was limited and for the price is a joke and I am turned off from this hotel brand until I find a better price and location.
Business response:
Dear Glen, We appreciate your recent stay and the time you took to share your feedback. It's disheartening to learn that you felt the cost of your stay didn't align with the value received. Our aim is to offer clean, spacious suites with fully equipped kitchens at an affordable rate, complemented by complimentary amenities like our grab-and-go breakfast and Wi-Fi. We apologize for not meeting your expectations in this regard. For future visits, we offer discounts for longer stays to enhance affordability. Your comments are i... read more
For 3 days, it was ok A staff member is not present at the desk all the time. We waited quite awhile before someone came to check us in. There were a few outlets in our room that did not work. It was a comfortable bed and nice bathroom. The breakfast consisted of small muffins, granola bars, package oatmeal, and coffee. The room has a small sink, microwave, 2 burner stove and full size refrigerator.
Business response:
Dear Guest, Thank you for choosing us and providing your detailed feedback. We are pleased you found the bed comfortable and enjoyed the amenities in your suite. However, we apologize for the lack of service at the front desk and any inconvenience caused by the non-functioning outlets in your room. We will indeed share your comments with the appropriate individuals for enhancement. Thank you for bringing these matters to our attention, and we hope to welcome you back for an improved experience in the future.Sincerely,Hotel M... read more
Affordable, Comfortable, and Clean! We had an absolutely wonderful stay! The rooms are clean and comfortable. We loved having a kitchenette available for when we wanted to make a simple lunch. Monica was the best, she provided us with kitchenware, extra towels, and was a joy to talk with! The hotels location is also great, you're surrounded by many restaurants, shops, and grocers. You're also only 3 hours away from the Grand Canyon if you plan on visiting. This hotel hits great essential needs for a great price and would boo... read more
TV was broken on the stand. Leaky shower faucet
Business response:
Dear Frederick, Thank you for being our guest. It is nice you had a satisfactory time here. However, we are sorry for the disappointment and inconvenience caused in your suite, and we understand your frustration about not getting a maintained room. We examine the room before guests arrive, but we'll speak to our team about missed areas. Our front desk team can help you while you are our guest. We hope you give us another chance, and we will surely provide you and your sister with the outstanding stay you deserve.Sincerely,Ho... read more
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 4.3 star rating with 1,333 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.