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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
morning I went to get breakfast around 8:30 variety of oatmeal was the only thing display and coffe ...i picked 4 of the little oatmeal packages ....the lady behind the counter shout at me "there is 2 packages limit per person " really??????? Free continental breakfast is on the website...most of my stays continental breakfast consisted of juices, milk,cereal, donuts,fruits some had waffles, toast even boiled eggs. The continental breakfast should be change to " Two 1.51oz oatmeal packages and coffee" on the website and at t... read more
Business response:
Julian, thank you for selecting Extended Stay America for your visit and for sharing your comments. Although we are happy your overall visit was enjoyable, we are very sorry for the rude behaviour from one of our associates. We have addressed your concerns with the staff, and we have taken corrective actions so this does not happen again. Also, your comments about our breakfast offerings will be shared with our Brand Leaders to assist them when determining new menu for future implementation. We would love the opportunity to ... read more
Not bad, but worst breakfast The hotel was fine and not bad for the price, but their advertised continental breakfast is by far the worst selection at any place I've ever stayed at and it was practically non-existent by the time I got there at 7:30. I don't expect much at the hotels, but this was awful. Even had I gotten there earlier, there wouldn't have been much to choose from.
Business response:
Thank you for taking the time to review your stay. We’re glad to know you were pleased with your room and the amenities we offer and that our location was convenient for your needs. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restore your confidence Sincerely, Hotel Management
Hotel staff was amazing .Mario at the front desk was awesome made sure we knew were all the local shopping , restaurants and attractions were located . The ladies who work the day shift were also so pleasant and kind (I'm sorry I didn't catch their names )our stay was awesome ! We definitely will go back the next time we are in the area ..The hotel is centrally located and very easy to get to .The rooms were spotless.There is a little cazebo with a BBQ and all the essentials .
Business response:
Rhiannon, it was a pleasure to have you as our guest. We’re glad to know our location was ideal for your needs and that the service provided by our wonderful stay was beyond your expectations. Thank you for your kind words about Mario. We look forward to sharing your compliments with him. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management
Business response:
Wow - Roberto, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Victor, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Not the Ritz but OK for a cheap stay. I have stayed here before, so no surprises. They take pets, but if you do not have one, request a floor away from them.
Business response:
Deryk, thank you for returning to stay at Extended Stay America. We are glad you liked our affordable rates and that our location was convenient for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Great service Great service friendly people breakfast was only a muffin and coffee but the room has all the essentials a stove a kitchen if you really wanted to make yourself breakfast.
Business response:
We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Anthony, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 3.4 star rating with 2,374 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.