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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not typical hotel room My husband booked a room for 2 nights at this hotel. It was ok. The things I didn’t know about it were: 1). Didn’t clean rooms 2.) shampoo was cheap and there was no conditioner or creams in room. 3.) no blow dryer. 4) no coffee maker. These things might have been stated on website but as I said, I didn’t book the room.
Business response:
Mary, thank you for staying at our hotel. We are disheartened to read about the cleanliness and service issue you encountered while here and regret the inconvenience it caused. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we provide this service at your request for a minimal fee. And fresh linens and towels are always available at the front desk. We have discussed your feedback with our team members to ensure we make our guest aware o... read more
it was over all very good. A quick in and out trip to catch a couple of spring baseball games. The the hotel was close by the complex, and very friendly. I had little or no interaction with staff but then none was required. I checked in and I checked out. My stay was completely satisfactory.
Business response:
Galen, thank you for being our guest. It is a pleasure knowing you were pleased with our location close to your needs and that you received the wonderful service from our staff. Your compliments have been shared with the entire team for exceeding your expectations. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
Business in AZ Good place except bed was rock hard in my room but 3 other rooms I had customers staying in had softer bed.
Business response:
Thank you for your four-star feedback. We are delighted we met your expectations, and you had a pleasant stay. On behalf of everyone here, we look forward to welcoming you back to the Extended Stay America for another outstanding experience. Sincerely, Hotel Management
Business response:
Sotheav, thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Could have been better The room was “OK” but there were a lot of people with dogs and you could hear them barking all evening.
Business response:
Thank you for staying at our hotel. We are delighted to know you had an overall pleasant stay. However, we are sorry for the noise that disturbed your sleep and regrets the inconvenience caused. Please note, our front desk is available to resolve issues, and we are sorry we were not aware of these problems as we would have been happy to resolve or move you to another suite. We hope you will return to have a much better experience on your next trip. Sincerely, Hotel Management
Nice place to stay. Treat you like an individual not just a rm. filler.
Business response:
James, thank you for the five-star review and for taking the time to recognize our staff. We are delighted to know how much you enjoyed your stay with us and the excellent service provided by our team members. We will certainly share your compliments with all of them, and we can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
WOW Treated me great(like I was one of their VIPs). Best place I've stayed yet!
Business response:
Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your visit. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
This hotel is near the Spring Training Facilities of the Seattle Mariners and is reasonable.
Business response:
Lorene, thanks for being our guest at Extended Stay America and for the feedback. We are delighted to read you were not only satisfied with the service offered by our staff but also you liked our convenient location along with the value we offer. It is a pleasure knowing your stay with us was enjoyable, and we look forward to many more visits when in the area. Sincerely, Hotel Management
Close to where I needed to be. Just a one night stay but very comfortable and clean and the kitchen is awesome (if you're staying longer). Kitchen is bigger than I expected. Hotel employees were very nice and helpful.
Business response:
Nicole, thank you for choosing Extended Stay America for your overnight stay. It is a pleasure reading you loved your well-equipped room and that our location was ideal for your needs. Your business is appreciated, and we look forward to hosting you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 3.4 star rating with 2,374 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.