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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I don't provide bad surveys but the service was a little poor. It took a while to get checked in and then I was sent to room that was not even made or presentable to new guests.
Would pass on this hotel. Room has significant damage from previous guests ALL over the room. Burn damages that could not be explained. Floors could use a good scrub with a mop, all socks are black now. The Restroom door did not close due to the door and toilet placement, which could be corrected with a better-sized toilet seat. Television was horrible, went dark, and was unable to adjust the settings.
Business response:
Dear Jennifer, Thank you for sharing your feedback. We apologize for any inconvenience you experienced at Extended Stay America. Rest assured, we take cleanliness and maintenance seriously and will address these issues promptly with our relevant teams. Your comments are invaluable, and we'll work diligently to ensure a more enjoyable experience for our guests in the future. We hope you consider this an isolated incident and will not deter you from returning to us. We appreciate your understanding and look forward to making i... read more
Good staff
I needed a place close to Mayo phoenix hospital. It was excellent for this as other places close to the hospital were much more expensive. It was clean with kitchen and refrigerator but no special amenities but at hospital all day so was just what I needed.
Business response:
Dear Jon, Thank you for taking the time to share your feedback from your recent stay. We are glad our hotel was conveniently located for your needs, especially being close to Mayo Phoenix Hospital. We are delighted that our clean rooms, equipped with essential amenities such as a kitchen and refrigerator, perfectly suit your needs. Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely,Hotel Management
Check-in late and the staff were able to accommodate my family. Took awhile but still got into a room.
Smelled of smoke, otherwise considering the rate as expected so really ok, breakfast option was silly
Business response:
Dear Joseph, Thank you for reviewing our hotel. We are pleased to know your overall stay was satisfactory, and we appreciate knowing where we can improve. Please accept our apologies for the inconvenience caused by the smell of smoke and our breakfast. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,090 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.