Extended Stay America - Phoenix - Scottsdale - North

Business response:

Dear Guest, Thank you for your valuable feedback. We sincerely appreciate your observations regarding the room and amenities. We will ensure that your comments are communicated to the appropriate personnel to facilitate enhancements to our facilities and overall guest experience. Your insights play a crucial role in our continuous improvement efforts. We look forward to the opportunity to enhance your experience during your future visits to the area.Sincerely,Hotel Management 

Business response:

Dear Guest, We're thrilled that one of our team members made a fantastic impression on you! We're proud of our staff's dedication to providing exceptional service and ensuring our guests have a wonderful stay. We'll make sure to pass along your praise to them! Thank you for recognizing their hard work and hospitality. We look forward to welcoming you back to Extended Stay America and exceeding your expectations again!Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America for your recent visit. We appreciate the opportunity to serve you again and are grateful for your valuable feedback. We are pleased to hear that your room met your cleanliness standards and that our staff provided prompt and helpful service during your stay. Your continued support is greatly appreciated, and we look forward to the opportunity to welcome you back in the near future.Sincerely,Hotel Management