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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place is great. Bryan, and Brandon is a great face for the company
Business response:
Branden, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you again soon! Sincerely, Hotel Management
The room was very noisy. The hotel didn’t provide shampoo or conditioner. There was mold in the shower. There was no one at the front desk at check out. However the staff was friendly at check in.
Business response:
Jesse, thanks for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback concerning your experience at check-out is shared with our team as it will be used to improve our performance going ahead. Kindly note, toiletries, and other articles are always available at the front desk and are offered complimentary to our guests. We hope to have another chance so we can deliver you an exceptional experience. Si... read more
Comfortable spot. We were in town for a Horse Show. Like the idea that a kitchen is available so you have the ability to stay in an grab a bite instead of having to get cleaned up and go out after a long sweaty day riding!
Business response:
Deborah, thanks for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that you had an excellent time with us. Your business is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
good, fair, no problem internet was slow otherwise u have to pay to get the faster one
Business response:
Thank you for reviewing your stay at Extended Stay America. We're glad to know you had a pleasant time with us. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Friendly and efficient. We liked the service and room.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The property was awesome! It was a little hard to find but I got there. Brandon was amazing at check-in. He was polite and outgoing, very friendly overall. The only thing I was upset about was that I had to leave at 530am and breakfast didn't start until 630. But other than that, my experience was great!
Business response:
Thank you for choosing Extended Stay America and for taking the time to write a review about your wonderful experience. It was a pleasure to read that Brandon provided such great service and made your stay special. We will acknowledge his efforts during our staff meeting and thank him personally. Please visit us again on your next trip to our area. Sincerely, Hotel Management
The trash cans (3 of them) were under the open stairwell, all of them were overfilled and spilling over, it was a Saturday, no room for 1 more piece of anything. Our mom's room was in the corner, and it smelled very bad when we had to walk past the trashcans to her room, or go upstairs to our room, which were also in the corner of the building.
Business response:
Thank you for taking the time to review your stay with us. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not happen during your stay. Please know this is not usual for us, and we hope you give us another chance in the future. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,041 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.