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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s a dated property and the rooms smell dingy. It is a good location though
Business response:
Miranda, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies that our property did not meet your expectations. Your concern about the age of our property and the odor will be shared with the appropriate individuals of our organization as we seek to improve our future guests' experiences. We would love to redeem ourselves on a future visit. Sincerely, Hotel Management
Business response:
Thanks for staying with us. We appreciate your feedback!
Good but the floors were dirty The ONLY problem I had were the floors. Do not walk around barefoot, especially after taking a shower. BRING YOUR CLOTHES INTO THE BATHROOM. Feet always turned black with dust and whatever else was not cleaned up from the floor just from walking to get my clothes after a shower... They're laminate wood floors, wouldn't take too long to at bare minimum swifer the floor.
Business response:
Thank you for the review. We are glad you had a wonderful time at Extended Stay America. Your concerns regarding the cleanliness issue have been shared with the housekeeping team to ensure a better experience going forward. Thank you once again, and we hope to welcome you back soon for another pleasant stay. Sincerely, Hotel Management
Business response:
Thanks for staying with us. We appreciate your feedback!
Business response:
Thanks for staying with us. We appreciate your feedback!
Not always the best Dirty linens
Business response:
Barbara, thank you for your review of your recent stay. We apologize for not living up to your expectations this time and for the cleanliness issues you encountered with the linens. Your feedback will be shared with our housekeeping team for review and action. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
“Shabby and Depressing with a Smile”😏 The room was not what it looked like on web site, room was small, 1st floor very noisy all night. Had to sleep with head phones on many nights. Great location for the Holiday Season, shopping near by, beautifully lit..., but the ESA a DEPRESSING place to return to.... kitchen and furnishings insufficient for the price I paid. ESA down the street; “A WHOLE NEW WORLD”....
Business response:
Thank you for spending your holiday with us. We are glad to read an overall satisfactory visit and liked our location. However, we are sorry for not meeting all of your expectations regarding your room and regret the inconvenience caused by the noise. We wish we had the opportunity to address these while you were here as we would have done our best to ensure you were comfortable. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 3.2 star rating with 1,902 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.