Extended Stay America - Phoenix - Scottsdale - North

Business response:

Chasity, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you were impressed with your room and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. ​ Sincerely, Hotel Management 

Business response:

Johny, thank you for taking the time to provide feedback about your stay. We’re sorry for the average service you experienced from our associates. Please be assured that we have discussed your concerns with our team, and we’re making necessary changes so these types of incidents do not occur again. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management 

Business response:

Thanks for taking time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their courteous service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Adam, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Kay, thank you for the glowing review of Extended Stay America. We’re thrilled to know you liked our well-kept property and that you were pleased with your well-equipped room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Jerry, thanks for choosing Extended Stay America for your stay. We are glad your stay with us was satisfactory. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management 

Business response:

Lesa, thanks for including Extended Stay America in your travel plans. We are glad to know your stay will with us was enjoyable and that you were impressed with our top-notch service and facilities. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your visit to our hotel and for your online review. We are delighted to read you liked the kitchenette in your room and found us to be a good value. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management