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Extended Stay America - Piscataway - Rutgers University
- Hotels
- Piscataway, NJ
About this business
Location details
410 S. Randolphville Rd., Piscataway, NJ, 08854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was not clean
Business response:
Dear Guest, We are sorry to read that the room you were in did not meet your expectations. We typically receive wonderful feedback regarding our property and our guest rooms; therefore, it is disappointing to know we did not leave you with a favorable impression. We will share this with our housekeeping team. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Great experience… staff was doing the most. In a good way. So smile.
Business response:
Dear Guest, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that exceeds your expectations, so we are pleased to hear that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon. Sincerely, Hotel Management
Everything
Business response:
Dear Guest, It is wonderful to hear that you enjoyed your stay and that everything met your expectations. The team at Extended Stay America truly appreciates your kind words and is delighted to know your visit was a positive one. Feedback like yours inspires us to continue providing a welcoming and comfortable environment for all our guests. We look forward to having you stay with us again soon. Sincerely, Hotel Management
Nice stay
The room was extremely small. The pull out sofa bed mattress was disgusting! There was a LARGE brown spot on the mattress. It was so bad that my nephew closed it up and slept on the sofa. The hotel is old and needs upgrading but it served its purpose for the weekend. The young Hispanic woman was very nice and helpful. She is truly an access to this hotel. I believe her name may be Felicia.
Business response:
Dear Michelle, Thank you for sharing your feedback with us. We appreciate you taking the time to provide your thoughts and are glad you chose to stay with us. At the same time, we sincerely apologize for any discomfort caused by the condition and unpleasant smell, as this is not the experience we aim to offer. Your comments have been shared with our management team to help guide improvements and enhance the overall environment for our guests. We hope you will consider giving us another opportunity in the future to provide a ... read more
It was great for a 1 ight stay but they have a 2 burner stove but no pots/pans in the room
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that your stay was enjoyable and suited your short visit. We appreciate your comments regarding the kitchen amenities, as they help us better understand ways to enhance the guest experience. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team is always happy to provide additional items upon request. Your insights are valuable in helping us improve, and we hope to welcome you again for a longer visit wh... read more
Great stay
Hotel was great. Front desk check-in was a breeze thanks to Alexandra- front desk
Business response:
Dear JOSEPH, Thank you for taking the time to share your experience with us. We are delighted to hear that your stay was enjoyable and that the check-in was handled so smoothly. It is especially rewarding to know that Alexandra provided such excellent assistance, as our team strives to create a welcoming and efficient arrival for every guest. Your thoughtful feedback will be shared with her as encouragement. We truly value your kind words and look forward to the opportunity to welcome you again for another pleasant visit in ... read more
Frequently asked questions about Extended Stay America - Piscataway - Rutgers University
How is Extended Stay America - Piscataway - Rutgers University rated?
Extended Stay America - Piscataway - Rutgers University has a 3.4 star rating with 1,721 reviews.
When is Extended Stay America - Piscataway - Rutgers University open?
Extended Stay America - Piscataway - Rutgers University is open now. It will close tomorrow at 12:00 a.m.