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Extended Stay America - Piscataway - Rutgers University
- Hotels
- Piscataway, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
410 S. Randolphville Rd., Piscataway, NJ, 08854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s ok for the price but they should not put garbage containers near the entrance at the back door they are attracting flies all over the door and you are greeted by so many flies,it’s disgusting
Business response:
Dear Avelina, Thank you for your review. We are pleased you enjoyed your overall stay. However, we will share your observations with the appropriate individuals. We cannot improve our service to our guests without feedback, so thank you for sharing. We appreciate your patience, and we hope to have another opportunity to welcome you again to our hotel. Sincerely,Hotel Management
The staff was quite friendly and helpful, but there were two main issues: 1) The sofa bed, which we had to pay extra for, had a mattress that was in terrible condition. My kids said it was the most uncomfortable bed they've ever slept on, with every spring distinctly felt. 2) Expedia listed it as "breakfast included". The actual hotel website I now see says "free grab-and-go breakfast". What that turns out to be is coffee, oatmeal packets, and granola bars.
Business response:
Dear Benjamin, Our team is grateful that you chose to stay with us and enjoyed the considerate hospitality of our staff. However, we apologize for not meeting your expectations with our grab-and-go breakfast options and regret that the sofa bed in your room was uncomfortable. We will look into this; thank you for letting us know. Additionally, your feedback will be shared with our leaders to consider our guests' preferences and improve our future breakfast choices. If you plan to revisit our city, we hope to have the chance ... read more
Nice and clean with enjoyable environment 💯
Cheerful and responsive staff!
Business response:
Dear Michael, Thank you for your review! We're delighted to hear that our staff was cheerful and responsive during your stay at Extended Stay America. Providing excellent customer service is a top priority for us, and we're glad to know that we met your expectations. We appreciate your kind words and look forward to serving you again!Sincerely,Hotel Management
Room was nice.but if you needed anything . You had to come out of the room
Business response:
Dear Mauro, Thank you for evaluating your stay. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
There was a cockroach in the room.
Business response:
Dear Tanatchaya, Please accept our apologies for not meeting your expectations during your visit. We want to reassure you that we do everything possible to discourage the entrance of outside insects mentioned, and our pest control provider routinely services our hotel. Still, your room will be inspected professionally and treated as a precaution. We regret the frustrations you experienced, and we are very grateful for your patience. We hope this unfortunate situation will not prevent you from staying with us again.Sincerely,... read more
Frequently asked questions about Extended Stay America - Piscataway - Rutgers University
How is Extended Stay America - Piscataway - Rutgers University rated?
Extended Stay America - Piscataway - Rutgers University has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - Piscataway - Rutgers University open?
Extended Stay America - Piscataway - Rutgers University is open now. It will close tomorrow at 12:00 a.m.