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Extended Stay America - Pittsburgh - Airport
- Hotels
- Pittsburgh, PA
About this business
Location details
200 Chauvet Dr., Pittsburgh, PA, 15275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No hair dryer, no dishes for an extended stay type room, heater noisy. Staff was great.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate your kind words about our staff and are delighted to know they made a positive impression during your stay. However, we apologize for the inconvenience caused by the missing amenities and the noise from the heater. Your comments have been shared with our maintenance and housekeeping teams. We value your input as it helps us improve our guest experience. Thank you once again for choosing to stay with us. We truly look forward to welcoming you back... read more
The bed was uncomfortable. The room could use an update.
Business response:
Dear Guest, We’re sorry to hear that the bed was not as comfortable as expected and that the room did not fully meet your expectations. Comfort and upkeep are top priorities for us, and your comments have been shared with our management and maintenance teams to review furniture and room condition for possible updates. We truly appreciate your honesty, as it helps us enhance our guest experience. Please accept our apologies for the inconvenience, and we hope to welcome you back for a more restful and refreshed stay soon. Sinc... read more
Front desk reception was excellent
Business response:
Dear Guest, Thank you for taking the time to share your positive feedback. We’re delighted to know that our front desk team provided you with excellent service during your stay at Extended Stay America. Our staff strives to make every guest feel welcome and appreciated, and your kind words will be shared with the team as motivation to continue their great work. We’re equally pleased that your check-in experience met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back soon for anoth... read more
It was okay.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate you taking the time to provide your thoughts and are glad to hear that your stay was satisfactory. Our team continually strives to provide a comfortable, clean, and welcoming environment for all our guests, and your input helps us identify areas where we can improve to enhance the overall experience. We value your comments and hope to exceed your expectations during your next visit. Your feedback is important to us, and we look forward to the opportunity to serve... read more
I did enjoy staying here although i think they need to do a little updating on the rooms. The room we were in had a kitchen which the we did not use but we checked it out and one of the drawers were messed up and the refrigerator door was messed up as well and the tub from the foset was leaking. But other than that it wasnt a bad stay over all.
Business response:
Dear Savannah, Thank you for sharing your feedback. We are glad to hear that you enjoyed your stay overall. However, we sincerely apologize for the maintenance issues you encountered in your room, including the kitchen drawer, refrigerator door, and leaking faucet. Guest comfort and satisfaction are our top priorities, and your comments have been shared with our maintenance and management teams to ensure these issues are addressed promptly. We truly appreciate your input, as it helps us improve our property and services. We ... read more
Needs an ice maker on property. during stays for Anthrocon we need to be able to have ice on site already made so we can have cold drinks as we need them instead of waiting hours for ice to be made in the freezers in the room. other than that just small things that were a bit out of place but nothing too terrible for our stay at this hotel.
Amazing!!
Business response:
Dear Josue, It was a pleasure having you as our guest at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Airport
How is Extended Stay America - Pittsburgh - Airport rated?
Extended Stay America - Pittsburgh - Airport has a 3.5 star rating with 918 reviews.
When is Extended Stay America - Pittsburgh - Airport open?
Extended Stay America - Pittsburgh - Airport is open now. It will close tomorrow at 12:00 a.m.