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Extended Stay America - Pittsburgh - Airport
- Hotels
- Pittsburgh, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Chauvet Dr., Pittsburgh, PA, 15275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place is very dated and needs an update. Could be cleaned better. My room was clean and good but the hallways were dingy and had a funny smell going on. However it is a good location if you want to be near the airport! The morning staff was super friendly! They even let us check in very early when got off our plane. They said if your room isn’t available yet they will let people drop off luggage. Overall a decent budget hotel. Nothing fancy. No pool. No breakfast.
Business response:
Dear Dillon, Thank you for taking the time to share about your stay. We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, especially our friendly staff, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Rooms need new carpeting to get rid of the slight moldy smell
Business response:
Dear Deborah, Thank you for your feedback, and we appreciate your suggestion regarding the carpeting. We continually strive to enhance our guests' experience, and your input helps us identify areas for improvement. We hope to welcome you back to Extended Stay America soon, where we're committed to providing a comfortable and enjoyable stay.Sincerely,Hotel Management
Decent property.
The front desk staff did their best but they weren't sure which rooms were clean or occupied. They had to go physically check before they let folks check in.
Business response:
Dear Stacey, Thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced during check-in. We appreciate your patience and understanding and will share your remarks with our team to ensure these concerns are not repeated. It was our pleasure accommodating you, and we hope you will give us another opportunity to provide you with the much-improved stay you deserve.Sincerely,Hotel Management
Used this hotel for an easy stay after a concert so we did not spend much time in the hotel and I am thankful for that. The smell of smoke in the hotel hallways and the smell of urine in the bathroom was horrible. Beds were clean and soft. Didn’t try the grab and go breakfast.. I was not impressed with the state of everything. The staff were nice and accommodating. Would not stay again.
Business response:
Dear Guest, Thank you for choosing our hotel during your recent visit to Pittsburgh. We always aim to provide every guest with the excellent experience expected of us, so it is disheartening to read that your disappointment outweighs your satisfaction while staying with us. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems and prevent future occurrences. We are wholly committed to regaining your trust a... read more
Got a great nights sleep and a hot shower
Business response:
Dear Brad, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay. Please revisit us, and we look forward to welcoming you back! Sincerely,Hotel Management
The property was not kept very clean at all. The room was reasonably clean and very large, but also very dated.
Business response:
Dear David, Thank you very much for your candid review of your recent stay at our hotel. We are sorry for your disappointment with your room outdated and the property not as clean as expected. Your feedback is valuable to us as we strive to improve every visit. We greatly appreciate your comments about certain aspects of your suite which need updating. It is a pleasure to announce we will implement many upgrades to our property soon! We would love for you to stay with us again, as it would be a pleasure to welcome you back t... read more
Frequently asked questions about Extended Stay America - Pittsburgh - Airport
How is Extended Stay America - Pittsburgh - Airport rated?
Extended Stay America - Pittsburgh - Airport has a 4.3 star rating with 606 reviews.
When is Extended Stay America - Pittsburgh - Airport open?
Extended Stay America - Pittsburgh - Airport is open now. It will close tomorrow at 12:00 a.m.