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Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for a quick stay
Business response:
Dear sylvonia, Thank you for being our guest and reviewing your experience at Extended Stay America. It's nice to know you enjoyed your stay and liked our accommodations, service, and location. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
The only reason I booked this hotel is because they offered breakfast and upon checking in we were told they would not be offering breakfast.
Business response:
Dear Amoreena, We appreciate you choosing us and for taking the time to leave your feedback. It was great to learn about the enjoyable aspects of your visit. However, we regret not meeting your expectations and appreciate your feedback about our breakfast options. It was our pleasure accommodating you, and we hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management
There were a couple of cars in the back parking lot that had broken windows and looked like they were left there. The room smelled very strange musty like odor. The appliances were old and dirty/ rusty. We thought we were supposed to get a breakfast to go but only coffee. We asked and were told that it changed and management was looking at it. Did not feel comfortable at all.
Business response:
Dear Larry, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management
Nice Location close to airport
No ice machine. No grab &go meals
Business response:
Dear Samuel, We appreciate your feedback regarding the absence of an ice machine and our complimentary breakfast. While we don't control all aspects of amenities, your comments will be considered to help us enhance our offerings and improve the guest experience. If you have any further comments or suggestions, please don't hesitate to share them. Your input is important as we strive to provide a more satisfying stay for all our guests. Thank you for taking the time to share your thoughts.Sincerely,Hotel Management
Signs of wear and tear in the room. Carpet had dark stains. Fan in the bathroom was very loud and did not really function. We slept well in the beds. It was quiet all night. Spacious in the room. Staff were super friendly and worked very hard.
Business response:
Dear Kimberly, Thanks for your kind comments regarding our service and well-appointed rooms. However, please accept our sincerest apologies for the issues you experienced in your room. Your concerns have been shared with the proper individuals, and we are grateful for the feedback. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
The location is easy in/easy out of downtown. It was fine for a quick stay, but not the cleanest or safest hotel. There are residents who live there who are sitting and hangin out everywhere. The hallways and the rooms also have a subtle odor; not awful but certainly not pleasant. Front desk staff was pleasant.
Business response:
Dear Matthew, Thank you for being our guest and sharing feedback about your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. We value hearing from our guests, as this lets us better improve our guest experience. We hope to welcome you again when your travels bring you this way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,408 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.