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Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The floors in our room are sloped and the beds are too. Stained blankets.
Business response:
Dear Gary, Thank you for choosing us and sharing your feedback at Extended Stay America. We are sorry to hear about the conditions of your room and the bed and the cleanliness issues with the blankets. We aim to provide an exceptional experience for every guest. Therefore, we will address your concern to prevent it from happening again. It was a pleasure hosting you, and we look forward to a better future experience.Sincerely,Hotel Management
Close to Pittsburgh. Great facility easy to fry around in. Everyone was super nice! Will stay again For sure.
Staff was very helpful and courteous.
Business response:
Dear Gerald, Thank you for taking the time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay great. We appreciate your feedback and look forward to your next visit to Extended Stay America.Sincerely,Hotel Management
Staff is amazing !!
The staff was great and provided extra things we needed!
Business response:
Dear Anne, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Very old and outdated. Dirty. I was so glad I didn’t have to take a shower here and only slept here for a few hours after a concert. The woman at the front desk at check in was friendly.
Business response:
Dear Rebecca, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 3.3 star rating with 2,238 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.