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Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay here was great, the staff were very helpful (Leslie) helped a lot. Breakfast was available and always very plentiful. Recommend this anytime. Also pizza delivery to the place was helpful, as the hotel had the menus from the restaurants readily available to their guests.
Business response:
Annefrances, thank you for being our guest at Extended Stay America. We are glad you enjoyed the breakfast we offer and that you were pleased with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon! Sincerely, Hotel Management
Did not feel comfortable enough to give my childre The room rundown and dirty it was There was caked grease on the stove hood. There was also an odor in the room Walls in shower had a fell of grime Did not feel comfortable enough to give my children a bath in the tub!
Business response:
Georgia, thank you for choosing our hotel and being our guest. We are disappointed that you had some concerns with your room. Our goal is to provide an exceptional experience for each of our guests; therefore, we regret not meeting all of your expectations. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review. We are grateful for your comments and your patienc... read more
the room was very comfortable, quiet and close to a great diner for meals. The furniture was a bit worn and could use updating.
Everything
Business response:
Michael, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Seemed like a newly furbished building so everything was clean. Very limited and sub-par breakfast options (coffee/tea, breakfast bar, and oatmeal). Area of hotel seemed to be industrial but on the plus side it was very convenient to get to the major throughways.
Desperate need of updating. Countertops pealing, cigarette burns on things, not terribly clean (not great when other people’s hair is in your room).
Business response:
Evan, thank you for your honest evaluation. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our maintenance team regarding your outlined issues and immediately fix the problems. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
Elevator was broken. I was on third floor.
Business response:
John, thank you for taking the time to share your feedback. We regret not meeting your expectations and are sorry for the elevator issues that inconvenienced you. We apologize for this, and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We hope you will consider this as an isolated incident and allow us the opportunity to welcome you back. Sincerely, Hotel Management
a super friendly staff. Comfortable room, but showing its age. In all it was a great stay. Lesly was super, treat us as family.
Business response:
Timothy, thank you for sharing your kind review of Extended Stay America. Our goal is to make your stay as comfortable as possible and assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Lesly, and we'll be sure to share your compliments with her. We look forward to serving you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,408 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.