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Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was convenient to pittsburgh
Business response:
Dear Edward, thank you for your recent stay at our hotel and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we are glad you were satisfied with us. We are pleased our location contributed to making your stay a great one, and we look forward to seeing you again soon.Sincerely,Hotel Management
Suggestions, more items for breakfast, change dressers that the tv sits on, update stove top, clean inside vent hood and clean back splash. The room looks recently updated but other things not so much. Room 315
It wasn't as clean as it should have been. The outside of the fridge could have used a scrubbing. There were cobwebs above the fridge between the wall and the ceiling. The door handle from the inside of the bathroom kept falling off. There was some kind of faint odor in the hallways. My son said that it smelled like 1991. There wasn't even a little note pad to jot down anything in the room. I like about any kind of black tea. But whatever the brand Extended Stay had--it had lemon flavor in it, and I don't like lemon on my ho... read more
Business response:
Dear Benita, thank you for staying with us and posting a review. We sincerely apologize for the various issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly c... read more
Staff was very helpful and our room was nice and clean.
Business response:
Dear Kylie, it was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit Carnegie.Sincerely,Hotel Management
NJ in Pittsburgh I couldn't ask for anything more in the room or from the hotel. Id definitely stay here again.
While the outside of the property looked promising, the inside quickly turned that around. Our room smelled like old curried noodles, the shower/tub was grimey, the carpet was gross and included past renters CUT TOENAILS and deodorant stick stuff all over! The bed was comfortable but the sheets/blankets felt damp and smelled awful.
Business response:
Dear Norma, we appreciate your valuable feedback regarding your time with us. Please know we are committed to providing every guest with the highest level of service and quality. We regret your experience did not meet your expectations or our team's expectations. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We hope you will consider giving us another chance to show you the hospitality we are known for.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 3.3 star rating with 2,292 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.