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Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
While the outside of the property looked promising, the inside quickly turned that around. Our room smelled like old curried noodles, the shower/tub was grimey, the carpet was gross and included past renters CUT TOENAILS and deodorant stick stuff all over! The bed was comfortable but the sheets/blankets felt damp and smelled awful.
Business response:
Dear Norma, we appreciate your valuable feedback regarding your time with us. Please know we are committed to providing every guest with the highest level of service and quality. We regret your experience did not meet your expectations or our team's expectations. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We hope you will consider giving us another chance to show you the hospitality we are known for.Sincerely,Hotel Management
Good hotel near the colleges Totally fine. Dropped off kid for Pitt. Close to school. Bare minimum hotel room but good for what you paid. Comfy and clean. Check in took a while because they were busy no surprise.
Business response:
Dear Heather, thank you for the wonderful review. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay.Sincerely,Hotel Management
Good place Great place close to Highway and well maintained
It was fine.
Business response:
Dear Kelli, we are glad you had a pleasant stay at our hotel. We strive to exceed expectations in every aspect, and we appreciate your comments. We hope we shall have the pleasure of hosting you again whenever your travels bring you to the city; we are confident you will enjoy a better stay. Sincerely Hotel Management
For some reason every member of our party has to produce identification. I stay in hotels frequently, and have never had this happen before. Also, the card reader on the side door was broken. You had to walk around front, or if you were lucky, someone put a rock in the door blocking it open.
Business response:
Dear Tracy, thank you for choosing Extended Stay America. We are delighted that you had a good stay. However, we have shared your feedback with the concerned team. It was a pleasure having you as our guest, and we hope to see you again on your next visit to the city. Sincerely Hotel Management
Nice room. Excellent coffee. Check in clerk friendly. Thank you for Gideon Bible in bedside table. Only one cup in bathroom for two guests. Trash in kitchen not emptied. Bathroom fan very noisy. Unfortunate light switch in bathroom not separate from fan.
Business response:
Dear Sherry, thank you for staying with us. We are glad you had a pleasant stay. However, we are sorry for the inconvenience caused due to the cleaning and maintenance issue in your suite. We will share this information with our concerned team to address and ensure not to repeat it for future guests. Reviews like yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back. Sincerely Hotel Management
Business response:
Thank you for your feedback. We are happy you had a pleasant experience with us
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,395 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.