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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were clean and the staff very friendly. My stay was comfortable.
Sofa bed’s mattress very old,
Business response:
Dear Elvira, Thank you for taking the time to share your feedback. We are sorry to learn that the condition of the sofa bed did not meet your expectations. Providing a comfortable and well-maintained environment for our guests is very important to us. Your comments have been shared with our management team for attention. We truly appreciate your input, as it helps us improve the overall guest experience. We hope you will return so we can provide you with the exceptional visit you deserve. Sincerely HotelManagement
Un lugar tranquilo
Business response:
Dear Guest, It is great to hear you enjoyed the peaceful atmosphere during your stay. At Extended Stay America, we understand how important a calm environment is for rest and relaxation. Your kind words are truly appreciated, and we are delighted to know your visit was a pleasant one. We look forward to welcoming you back soon for another comfortable and relaxing experience. Sincerely, Hotel Management
Great stay
Yes
Business response:
Dear Guest, We are delighted to hear that your stay was enjoyable! It is always wonderful to know that our guests leave satisfied with their experience. Your feedback means a lot to us and motivates our team to continue providing welcoming and comfortable accommodations. We look forward to having the pleasure of hosting you again for another positive visit at Extended Stay America. Sincerely, HotelManagement
Hotel ripping off my electric tea kettle The inside of the room was clean and nice. But the corridor outside was carpeted and it smell and has a lot of stain. We checked in around 10pm. When we walked to our room on the first floor, there were many dogs barking as we passed by other rooms. After we settled into our room, we can still hear dogs barking until it finally quiet down after midnight. We checked out on 8/30/25 and we left a glass electric tea kettle in the room. We noticed the missing kettle on 9/21/25 and I called... read more
Business response:
Dear Guest, Thank you for sharing your experience. We’re pleased you found the room clean and comfortable, though we regret that other aspects of your visit fell short of expectations. We understand your frustration regarding the kettle, and your concerns have been shared with our team. Please know your comments are important, as they help us improve situations like this with greater clarity. We apologize for any confusion and inconvenience you encountered. We hope to have the opportunity to make your next stay with us outst... read more
Size of room and value
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,063 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.