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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast was ok, needed more fresh fruit.
Pros: close to Stanford hospital. Food and store in walking distance. Affordable and easy to add on nights. Liked having kitchen but need to ask for dishes. Room clean enough and liked the space lay out for the studio good for 2 people. I liked that someone was at front desk 24 7 and felt safe. Easy access to freeway. Parking is free. Cons: They said they were out of shampoo and so I had to buy some. Pool was closed and that was one of the reasons I booked the property. Room smelt like curry but didn’t bother me enough to as... read more
Business response:
Dear Guest, Thank you for choosing Extended Stay America! We are delighted to hear that our convenient location near Stanford Hospital and the accessibility to dining and shopping added to your overall experience. We are also pleased that you enjoyed the studio layout and felt comfortable and secure throughout your visit. However, we regret that the swimming pool, which is open seasonally, was not available during your stay and apologize for any inconvenience this may have caused. Furthermore, we are sorry to hear about the ... read more
Staff very helpful
Awesome stay nice friendly staff!
The pool was the only saving grace for this property and of course it was out of commission when I stayed there. Friendly staff but this place is not recommended for families or anyone trying to enjoy their stay. For work or not needing to actually be in your room much - it’s fine. My room smelled horribly like cigarettes even though it was a non smoking room. Pretty clean surprisingly but the photos definitely make it look better than it is.
Business response:
Dear Guest, Thank you for sharing your feedback. It is appreciated that you noted the team's friendliness and overall cleanliness, though the experience did not meet expectations. Although we have designated our guest rooms as smoke-free, we understand that there may be instances where this rule is overlooked. We sincerely apologize for any inconvenience this may have caused you. Your comments will be reviewed to help ensure better consistency and clearer expectations moving forward. Your feedback is truly valued and will he... read more
Secured
The pool was out of order and was one of the main reasons I chose this hotel.
Waited 30 mins for someone to show up to desk, room was disgusting, sticky floors, holes in walls, just not nice at all
Business response:
Dear Guest, We are very sorry to hear that your visit did not meet expectations and regret the frustration caused by the delay in receiving assistance upon arrival. We also apologize that the condition of the accommodations did not reflect the standards we strive to maintain. A comfortable and well-presented environment is important to us, and your comments will be shared with the appropriate team so these concerns can be reviewed and addressed. We truly appreciate you bringing this to our attention, as guest feedback helps ... read more
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,221 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.