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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
✌
Room was very cozy.
Business response:
Dear Heidi, Thank you for staying at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with the room. We appreciate your generous review and hope you will be back to revisit soon. Thank you again.Sincerely,Hotel Management
The customer service was amazing, they took care of my family and I, but unfortunately the room was terrible there sofa bed was bloody, rusty, dirty but once bought to knowledge they took care of the problem asap made sure my family was safe and put into a cleaner room.
Business response:
Dear Misty, Thank you for sharing your experience with us. We appreciate your positive feedback about the exceptional service provided by our staff. Your words of encouragement are motivating and will encourage us to continue providing excellent service to all our guests. However, we humbly apologize for any inconvenience that disrupted your stay. Your valuable remarks have been shared with our housekeeping team for quick review and action. We hope to have the opportunity to better your stay, should your travel plans bring y... read more
Clear and nice
Great The room was so quiet,clean and comfortable 👍
Business response:
Dear Maria, Thank you for selecting Extended Stay America for your accommodation needs. We are pleased that you enjoyed your stay in our peaceful environment and that your experience was favorable. We eagerly anticipate the opportunity to welcome you back for another rejuvenating stay in the near future.Sincerely,Hotel Management
Property is clean and in a safe area. Rooms were perfect for my family of four. We enjoyed our stay!
Really old rooms and lot of things were missing. The bed in the sofa was low quality and hard to sleep
Business response:
Dear Sunil, Thank you for your recent stay and for sharing your experience. We always want our guests to have a gratifying experience in every aspect; therefore, we regret you were not entirely satisfied with the quality and condition of our accommodations and apologize for any inconvenience caused. Your feedback is valuable, and we have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. We do hope you will stay with us another time so we can provide you with a much more... read more
The rooms do not have any shampoo or soaps. There is a kitchen area but no glasses, plates or cutlery are supplied in the kitchen. This was disappointing. When we needed assistance at the front desk, it appeared no one was available. After waiting and walking around the lobby, there was an employee sitting just out of sight. Who ignored or did not notice me until I made an excessive amount of noise.
Business response:
Dear Christina, Thank you for sharing your feedback. We regret that your experience did not meet expectations, particularly regarding the availability of amenities and staff assistance. Please accept our apologies for any inconvenience this caused. Your comments have been shared with our team to ensure improvements are made. We truly value your input and hope you will consider staying with us again in the future so we can provide you with a more seamless experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 4.2 star rating with 1,204 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.