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Extended Stay America - Portland - Beaverton
- Hotels
- Beaverton, OR
About this business
Location details
875 SW 158th Ave., Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The parking lot, landscaping and surrounding were very well kept and clean.
Business response:
Dear KR, It is lovely to read your review of your recent stay with us. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments are shared with the entire team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management
Any time I'm in the area I look forward to staying at this facility.
Business response:
Dear Thomas, Thank you for selecting Extended Stay America and sharing your wonderful comments. Our team was so pleased to learn you enjoyed your stay. Thank you for being our guest, and we look forward to seeing you in the future!Sincerely,Hotel Management
The smell of the ac is old. The room is old.
Business response:
Dear Tram, Thank you for choosing Extended Stay America. We appreciate the fantastic rating. However, we apologize for any inconvenience caused by the odor and room condition. We take your comments seriously and are actively working to address these concerns. Our aim is to provide a comfortable and pleasant environment for all our guests. Thank you for bringing these matters to our attention. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
It's an OK property that needs to improve the room quality. But the surrounding of the hotel is nice, and the staff are also helpful.
Business response:
Dear Sourav, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit, especially the surroundings of our hotel and service. However, we apologize for any difficulties you had during your stay with the quality of the room. Your review will be discussed with our associates as we focus on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management
Was close to the park where we played our softball tournament, and also close to the Costco.
Serve yourself vacation It was a family trip, my husband, myself and my daughter. The staff were friendly but I had to wait to check in and later to get kitchen supplies. The reception had only one staff. When I got to the room I realized that she only gave me supplies for 2 people. When I checked in I asked about the bedding for the pull out. She said she would drop it off. That evening, we called to the room to come pick it up. In the room, We had ants. After I plugged in phone, I tried to call several times and no one ans... read more
Business response:
Dear Guest, Thank you for staying with us along with your family. We understand our guests have multiple hotel choices, so our mission is to provide clean, comfortable suites at an affordable price so guests will want to return. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. We are meeting with staff members to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. We invite you to come back, validate the ... read more
Nobody at the desk and no house phone
Business response:
Dear Guest, Thank you for sharing your review. We regret learning that our front desk staff member was unavailable, and you could not reach someone out. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Beaverton
How is Extended Stay America - Portland - Beaverton rated?
Extended Stay America - Portland - Beaverton has a 3.3 star rating with 2,314 reviews.
When is Extended Stay America - Portland - Beaverton open?
Extended Stay America - Portland - Beaverton is open now. It will close tomorrow at 12:00 a.m.