This profile has been claimed by the business owner or representative.
Extended Stay America - Portland - Beaverton
- Hotels
- Beaverton, OR
About this business
Location details
875 SW 158th Ave., Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff at this location are extremely helpful and friendly!! The room was awesome, clean and the grounds are beautifully maintained! I will be back in the future!
Delightful Evenings at the extended:) So amazing I frequently stay at this location very inviting no problems peaceful management is beyond perfect always clean and safe !! Highly recommended
Business response:
Dear Renae, Thank you for including Extended Stay America in your travel plans. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad you loved the cleanliness and quietness of our accommodation. Thank you for appreciating our efforts and for recommending us to future guests. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
We have stayed here before and liked the building and room we stayed in. This time the room and building was definitely very used, worn, and tattered. Looked like there was some water damage to the cupboards and some other areas.
Business response:
Dear Toni, We regret that we couldn't give you a better impression of our hotel, and we apologize for any frustration caused by the mentioned issues. We have immediately brought your experience to the attention of our Housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not happen in your case. Furthermore, we will share your concerns regarding the condition of our hotel with the appropriate individuals for future improvement. We hope this un... read more
I mean. My room wasn’t clean I’ll just get that out of the way. There were insect carcasses under the sheets and that was pretty gross. The place wasn’t exactly clean and the room smelled like pee upon entrance. I ended up buying Glade to mask the smell because it was pretty strong. The refrigerator was another issue. There were either seeds or eggs on the bottom of the trays and when I put a few drinks in the fridge there were droppings that appeared on them. Luckily the freezer didn’t do its job and I chilled my drinks the... read more
Business response:
Dear Edwardo, Thank you for sharing your comments. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations you may have had during your stay. Your feedback is shared with our concerned team and will be addressed adequately. Please return and allow us to show you the hospitality we are known for providing.Sincerely,Hotel Management
The staff were very accommodating to me. I was in a bit of a pickle after being robbed off property, but Nova was very helpful in making sure I had another night’s stay at this property. Big big shoutout to her! She was very very helpful!
The conveniency of having many planes around. I like the fact that i had a lot of stores close to me. I didn't like the fact that it stated no smoking but my room smell like someone had smoke in there for days. Parking was also a bit difficult to find. Also at the day of checkout i had to wait 20 minutes just for someone to take the keys. Definitely will not stay at this location.
Business response:
Dear Karen, Thank you for the wonderful comments regarding our location. Providing only the highest level of hospitality is our main focus; therefore, we apologize for not meeting your expectations in other areas of opportunity during your stay. We appreciate the details you have provided so our team can ensure this was an isolated experience. Once more, thank you for your valued feedback, and we hope to accommodate you again whenever your travels bring you back to the area.Sincerely,Hotel Management
Friendly staff but needs pest control
Business response:
Dear Forrest, Thank you for taking the time to review your stay. Our team strives to deliver a homelike experience with seamless service and accommodations, and we are glad to read your remarks about our customer service. However, we sincerely apologize for the inconvenience you encountered. Our pest control provider does service our hotel on a routine basis. Even so, we will inspect the room you occupied for any lacking aspects and prevent such problems from affecting future guests. We appreciate your patience, and we hope ... read more
I liked that the doors are on the outside of the building. That's pretty much the highlight of my stay. The room smelled like an old smoking room. The only interaction I had with staff was at check-in and that left zero impact. Staff were neither friendly nor unfriendly making me feel neither welcome nor unwelcome. I won't be back. If I'm going to drop a couple hundred dollars, I want to be able to have a good reason for returning...or any reason. There are way too many other options available for me to return to mediocrity.
Business response:
Dear Renee, Thank you for the review and for staying with us. Warm, thoughtful, and attentive service is a top priority; therefore, we apologize if our associates did not show this to you throughout your visit. Our staff genuinely cares about providing an enjoyable stay to all our guests, and this incident does not reflect our usual service. Appropriate measures have been taken to ensure this is not repeated. We hope you will consider returning so we can show you the hospitality you deserve. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Beaverton
How is Extended Stay America - Portland - Beaverton rated?
Extended Stay America - Portland - Beaverton has a 3.3 star rating with 2,314 reviews.
When is Extended Stay America - Portland - Beaverton open?
Extended Stay America - Portland - Beaverton is open now. It will close tomorrow at 12:00 a.m.