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Extended Stay America - Portland - Beaverton
- Hotels
- Beaverton, OR
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
875 SW 158th Ave., Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The check-in was awkward, disagreement between check-in person and cleaning staff, right in front of us, maybe should have waited until we had left the lobby.
Business response:
Dear Anonymous, I do apologize for any challenges you had during the check in. We appreciate your stay and feedback.
Staff was very driendly and helpful. Attempted to check-in early but hotel was fully booked.
Business response:
Thank you for the thoughtful mention of the staff. They will appreciate that. We hope to see you again down the road.
Clean spacious room. Comfortable bed and night. No coffee in room. Reserved no smoking room. Ended up smoking room when we arrived.
Business response:
Thank you for the review about your recent stay. We value and appreciate the feedback.
Melissa at Front Desk! Melissa at the front desk was amazing!!!
Business response:
Thank you for taking the time to review your stay at Extended Stay America. Melissa is a valued member of our team, so it is no surprise she took such great care of you. That is what we like to see! Please be assured that we will pass along your compliments to her. We appreciate your review and look forward to having you stay with us again. Sincerely, Hotel Management
Ok if you don’t pay too much Delay checking in as front desk person not there. Breakfast just grab and go packaged muffins. Only real negative is linens should be upgraded. Sheets and towels should be better quality.
Business response:
Janis, thank you for reviewing your experience online. We offer our sincere apologies for not fulfilling our promise of providing you a clean stay and regret for the poor service you received at check-in. We are meeting with the housekeeping and front office teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Thank you for taking time to review your stay at the ESA in Beaverton. We hope to see you again soon.
The overall service was great. However, the room smelled like urine. Which made it very uncomfortable to sleep in.
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
Good facilities, mediocre service. Facilities were good. checkin took about 20 min because of computer problems. When I went to my room there was someone already there in the shower. Went back to office and they were suprised, but assigned me a new room, unoccupied this time. Suggestion....always deadbolt door when staying here.
Business response:
Josey, thank you for posting your review. Although you had an overall pleasant stay, we sincerely apologize for the service issue you had at the time of your check-in. Your comments are important for our improvement, so we have discussed them with the appropriate team to improve our future guests' experiences going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
They did the best they could under the circumstances. Otherwise, a very good property to visit.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was a great one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Beaverton
How is Extended Stay America - Portland - Beaverton rated?
Extended Stay America - Portland - Beaverton has a 4.1 star rating with 1,357 reviews.
When is Extended Stay America - Portland - Beaverton open?
Extended Stay America - Portland - Beaverton is open now. It will close tomorrow at 12:00 a.m.