Extended Stay America - Portland - Beaverton

Business response:

Thank you for your review. We apologize for the service issue you experienced and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your feedback with our team to remind them our primary goal is to provide outstanding customer care to our guests. We will also share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. We hope to have the opportunity to make a much better impression on a future stay. Sincerely, Hotel M... read more

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Sergio, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your experience at Extended Stay America. It’s great to know you were impressed with your room and had a comfortable stay. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management 

Business response:

Sergio, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We're glad to know you had a relaxing stay with us and that overall you had a pleasant time with us. However, we're sorry for the inconvenience you had due to the Wi-fi. We have discussed your feedback with the appropriate team to fix the problem immediately. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management