Extended Stay America - Portland - Beaverton

Business response:

Thank you for the review. We value and appreciate your stay. 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Sunchul, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your nice rating. Although you had a pleasant stay we apologize for the disturbance caused to you by the noise of guests in the neighboring rooms. We wish to have been informed about these issues as our front office team would have done their best to make your trip a better one. We hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management 

Business response:

Thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest at Extended Stay America We are glad to read you had an overall pleasant visit. However, we are sorry that you found the beds uncomfortable. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again, and we will do our best to provide you with a better stay. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay. As per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management