Extended Stay America - Portland - Beaverton

Business response:

Thank you for your review of our hotel. We are sorry you experienced so many difficulties during your stay with us. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management 

Business response:

Leslie, thank you for choosing Extended Stay America. We are glad to know you were impressed with our location and had a pleasant stay with us. We appreciate your business and hope to see you back soon. Sincerely, Hotel Management 

Business response:

Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit this area. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for your review regarding your stay at Extended Stay America. We are sorry that you were stranded at the airport due to a flight delay, but we were glad to read that we were able to turn your difficult situation into a pleasant one with our comfortable rooms, delicious food and exceptional, friendly service. We hope you will choose our hotel again the next time you're in the area. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you were impressed with your well-appointed room and that you had a nice time with us. Please visit with us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for making Extended Stay America a part of your travel plans. It is a sheer pleasure to know you liked our well-maintained property and that our excellent service made your stay a comfortable one. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Thanks for sharing your review of Extended Stay America. We are delighted to know you liked our convenient location and had a great stay with us. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thanks for sharing your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management