This profile has been claimed by the business owner or representative.
Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bien situé, à l'abris du bruit extérieur même si près d'une artère principale car dernière arbres. Personnel très accueillant et courtois. La chambre était très propre et confortable
great location, fur babies welcome This was our third stay; we love the area and find the hotel location very comfortable and convenient.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate you needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Close to highway exit Basic no frill hotel. We picked it because we needed a hotel that would allow a pet.
Business response:
Thank you for submitting your feedback about your recent stay. I am glad that we were able to accommodate your needs with a comfortable stay and our pet friendly policy. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Hotel was close to concert venue Room was not ready when we got there after 3pm. Room was dirty but the space was great.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am glad you enjoyed our spacious rooms; however, I sincerely apologize for the cleanliness issues you experienced. To uphold our company’s high standards, I will make sure rooms are ready in a timely manner as well as reviewing our cleaning procedures with our housekeeping staff. Thank you very much for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area... read more
Decently done Overall well done. Not a 5 star hotel but worth the price.
Close to local event Minimum amenities or facilities for this price range
Business response:
Thank you for taking the time to submit a review of our property. I apologize that we were unable to exceed your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Every place we normally stay was full so I chose this place. It was very clean and check in was pleasant but defiantly a "budget" hotel. The girl who checked me in was clearly the exception because the rest of the staff was borderline rude or impossible to find. The "Grab & Go" breakfast was a joke, more of a snack and usually poorly stocked. (Apples, oranges, granola bars, strangely flat muffins and coffee was what it mainly had.) The room was very clean. The window looked out at the parking lot so we kept the curtains clos... read more
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize for the service issues you experienced. To uphold our company’s high standards, I will coach our staff on the importance of responding to guest needs in a timely manner as well as providing each guest with professional customer service. Additionally, I will make sure we are clearly communicating our amenities during guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope th... read more
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 3.4 star rating with 1,427 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.