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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfy, clean place to stay. My 2nd stay here - the beds are pretty comfy, rooms clean. This time I was in a remodel unit that used to be a smoking room. It did smell horribly of stale smoke - after 2 complaints to 2 different employees it was resolved. Angel seems to work the night shift and she is fantastic every time.
Business response:
Stephanie, thank you for choosing Extended Stay America again for your recent visit. We are glad you had an overall great stay, and you liked our comfortable suite and friendly services, especially by Angel. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
The property is at a convenient location. The room smelled stale and old. The staff at checkout was friendly, but at 6am when we were checking out, advised me she couldn't help me because she had to go to the bathroom and she'd just email me my receipt. It's been 5 days and I still didn't receive it.
Business response:
Thank you for being our guest. Although you liked our ideal location, we are sorry for the lack of diligence you observed at the time of check-out. Your feedback will be shared with our front desk team to improve our service going forward. Also, we have asked our housekeeping team to be more diligent going forward. Kindly reach out to us so we can assist you properly. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Staff, cleanliness, location all get high marks. We did have to request "amenities" such as cups, dishes, hair dryer -- but all were promptly and pleasantly provided.
Business response:
Thank you for being our guest. Our team is so pleased to learn you enjoyed our ideal location, found our property clean and our staff friendly and professional. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 4.2 star rating with 978 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.