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Extended Stay America Premier Suites - Atlanta - Newnan
- Hotels
- Newnan, GA
About this business
Location details
30 Cade Ct, Newnan, GA, 30265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Short and good The elevator did not work and we had to go the 3rd floor They apologized, still it was a little inconvenient Close to restaurants and shopping
Wonderful
Exceptional The elevator was broke Peaceful
Business response:
Dear Ashley, Thank you for sharing your feedback with us. We are pleased to know that you found our property peaceful and enjoyed the calm atmosphere during your stay. At the same time, we sincerely apologize for the inconvenience caused by the elevator. We understand how important this amenity is for our guests, and please be assured that maintenance concerns will be shared with maintenance team to minimize disruption. Your comments are valuable to us and help us improve our services and facilities. We truly appreciate your... read more
Exceptional The elevator was broke and I had to climb stairs with bags. It was peaceful
It was basic like a motel instead of a hotel. The girl staff checking was great but the girl checking out was not so gre The breakfast was very basic and towels were worn and the mattress was uncomfortable. Everything was Clean
Business response:
Dear Monica, Thank you for taking the time to share your experience with us. We appreciate your comments and are glad to hear that you found the property clean and that our check-in associate provided great service. We sincerely apologize that your check-out experience did not meet the same standard and that certain aspects of your stay, including the breakfast, towels, and mattress comfort, fell short of expectations. Your feedback is very important to us and will be shared with our team. We value your input and hope to hav... read more
Exceptional
Wonderful The shower had some mold and stains inside. I was charged $20 even though I checked out at 11:09 pm. I loved the quietness and the area. The people were very nice.
Business response:
Dear MaKayla, Thank you for sharing your feedback. We are glad you enjoyed the quietness of our property, the surrounding area, and the warm hospitality of our staff. We apologize for the mold and stains you noticed in the shower; this does not reflect our standards. We understand your concern for the charges for late checkout and are happy to review it further. Your comments help us improve, and we hope to welcome you again for a better experience. Sincerely, Hotel Management
Exceptional
Exceptional
Frequently asked questions about Extended Stay America Premier Suites - Atlanta - Newnan
How is Extended Stay America Premier Suites - Atlanta - Newnan rated?
Extended Stay America Premier Suites - Atlanta - Newnan has a 4 star rating with 1,092 reviews.
When is Extended Stay America Premier Suites - Atlanta - Newnan open?
Extended Stay America Premier Suites - Atlanta - Newnan is open now. It will close tomorrow at 12:00 a.m.