Extended Stay America Premier Suites - Atlanta - Newnan

Business response:

Dear Guest, It’s wonderful to hear that your stay was both comfortable and peaceful. Knowing that the environment met your expectations means a lot to us. Our team works hard to create a welcoming and restful experience for every guest. Thank you for choosing Extended Stay America and for sharing your thoughts. We look forward to welcoming you back for another relaxing visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback. We hope you enjoyed your stay overall, but we understand the inconvenience caused by the elevator being out of service. The outage was due to nearby construction, during which contractors accidentally struck an underground power line. This caused a temporary power loss and a surge that impacted the elevator’s circuit board. Regarding ice availability, this premier suite’s floor plan allows the ice machine to be placed only in the lobby, which can be less convenient for some gu... read more