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Extended Stay America Premier Suites - Atlanta - Newnan
- Hotels
- Newnan, GA
About this business
Location details
30 Cade Ct, Newnan, GA, 30265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Good 100.00 deposit in addition to room rate. Notice on desk says it MAY be refunded. Staff was somewhat rude when trying to check in.
Business response:
Dear Phil, Thank you for staying with us and sharing your review. We apologize that our front office team fell short of providing you with the excellent service we strive for daily and for not being welcoming. Such an instance is not the impression we want our guests to think of us. Moreover, we apologize for the deposit policy, which came as a surprise. We try to keep our guests informed by publishing this information on booking sites; we regret that you didn't notice this before your arrival. We will address this issue app... read more
It was great Most hotel let u put trash outside the door if housekeeping on the I understand if it’s after hours but we didn’t know not to put trash outside the door we didn’t have something say we had to put it in the trash in hallway plus someone had pick it up the other day the front desk lady the dark short hair lady but the stay was great Love the stay
Business response:
Dear Erica, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We appreciate you taking the time to leave your feedback. We apologize for the minor issues you experienced. Your review will be discussed with our team, and we appreciate you bringing this to our attention. Thank you once for choosing us during your visit to Atlanta, and we hope to hav... read more
Exceptional
Exceptional
Very nice and helpful staff, wonderful stay....
Business response:
Dear Anna, Thank you for your review, filled with so many kind comments! We are thrilled you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, they are a true asset, and we will surely share your compliments. Once more, thank you for your feedback; we hope to see you again soon! Sincerely, Hotel Management
Pleasant The tub wasn’t clean. There was hair in it Nice and safe
Business response:
Dear Renee, Thank you for your recent stay and your feedback. We are sorry we did not deliver the fresh and clean suite we are known for during your stay. We are passionate about providing our guests with clean accommodations; therefore, we regret not meeting these expectations. We have shared your comments appropriately, and we hope you give us another chance when you return to our area. We would appreciate the opportunity to provide you with the flawless stay you deserve! Sincerely, Hotel Management
Exceptional
Vanessa was the bright spot of our stay and we learned not to book at "extended stay" properties. this being our first visit to an "extended stay" hotel, we expected more short-stay amenities...free breakfast was very weak. no hair dryer in room, had to empty own trash, pick up towels, etc. Also, there was a male, front-desk person who scolded a couple of pre-teens picking up breakfast. He told them they were making too many trips. I felt he handled it poorly and I felt bad for those kids. Vanessa at the front desk was fanta... read more
Business response:
Dear Rich, Thank you for reviewing your recent stay. Please accept our apologies for not meeting your expectations, as we always want to provide an outstanding experience for every guest. We appreciate you letting us know how we can improve and what you enjoyed about your time with us. We aim to make your stay as comfortable as possible and assist you with whatever you need. Therefore, we especially appreciate your lovely comments recognizing the service provided by Vanessa, and we will surely share your compliments with her... read more
Frequently asked questions about Extended Stay America Premier Suites - Atlanta - Newnan
How is Extended Stay America Premier Suites - Atlanta - Newnan rated?
Extended Stay America Premier Suites - Atlanta - Newnan has a 4 star rating with 1,112 reviews.
When is Extended Stay America Premier Suites - Atlanta - Newnan open?
Extended Stay America Premier Suites - Atlanta - Newnan is open now. It will close tomorrow at 12:00 a.m.