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Extended Stay America Premier Suites - Atlanta - Newnan
- Hotels
- Newnan, GA
About this business
Location details
30 Cade Ct, Newnan, GA, 30265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Wonderful
Know what kind of credits you can get on your motel before you do any booking with booking.com don't I think I said it all in that last paragraph the way booking.com treated me money wise and charged me The hotel in itself was great but when I booked through booking.com they did not let me know that I could have got my room cheaper with the discounts that I should sign up for them they never told me that. So I ended up paying $2,500 for 15 nights which is ridiculous compared to $ 67 a night.. which that is terrible customer ... read more
In short, we would over look the Lobby and hallways to get to a great room!! The Lobby area and halls ways were not as clean as the rooms. Would be nice if they were brought up to the same standard. Sorry, the breakfast area was not inviting, but with a kitchen, we didn't need it. Others may.. The rooms were exceptionally clean. Very simple but great for ones with alergy problems due to carpet and fabric. Huge walk in shower was a plus! Kitchen area was very clean as well and a coffee maker was given to us on request!
Business response:
Dear Vickie, thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed your overall stay. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our apologies for not doing so in the areas you outlined. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to another chance to regain your full trust. We wish you all the best with your travels. Sincerely, Hotel Management
Other than 1 staff member it was great. Definitely would stay again I do have one complaint. One of the staff members is absolutely horrible. We got into a verbal argument. 1 time and almost got into a second. She had a bad attitude and nasty mouth and really needs to learn how to listen. She was not called stupid what she said was stupid. The next time I seen her she all me and my boyfriend (did we just hear what she said) like we are stupid or like we was kids. Like I said nasty attitude and nasty mouth to be working in cu... read more
Exceptional
Very Good
Exceptional
Good The front desk staff was unfriendly and the bathroom was dirty, with hair and dust everywhere
Business response:
Dear Meina, thank you for sharing your review and the details surrounding your recent stay. Our team's priority is providing a clean, well-maintained environment and exceptional service to our guests, and we missed the mark. We also apologize for your less-than-positive experience with our front desk associates. We have alerted the Front Desk department and shared your concerns so that this does not happen again. Thank you for your feedback, and we hope you will give us another chance to demonstrate the excellent service we ... read more
Frequently asked questions about Extended Stay America Premier Suites - Atlanta - Newnan
How is Extended Stay America Premier Suites - Atlanta - Newnan rated?
Extended Stay America Premier Suites - Atlanta - Newnan has a 4.1 star rating with 1,072 reviews.
When is Extended Stay America Premier Suites - Atlanta - Newnan open?
Extended Stay America Premier Suites - Atlanta - Newnan is open now. It will close tomorrow at 12:00 a.m.