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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and new property.
Business response:
Jaime, thank you for your review. We are happy to know you had an overall pleasant stay with us and liked our well-maintained property. However, we regret if you had any inconvenience. We hope to have the chance to welcome you back and earn your highest rating. Sincerely, Hotel Management
Staff was greatd! Outside common areas were occupied by private parties (construction men staying at hotel) with coolers of alcohol, loud music, lots of men unsuitable for young children/girls to be outside. Did not seem family friendly with no area outside to relax, located right near a hwy and surrounded by wooded area known for homeless campgrounds. Well kept grounds and easy access to hwy, just didn't feel safe after sundown. Rooms have wooden floors so it's very loud stomping! Stay on top floor to avoid it!
Very minimalist and off the beaten path. No restaurants around any of the hotels in that area. Staff awash great. Clean hotel.
Business response:
Mary, thank you for your review. We are happy to know you liked our courteous staff as well as our well-kept property. However, we regret your disappointment with our location. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Absolutely lovely except for shower water pressure Large, clean room. Lovely floors. Kitchenette was wonderful. Well laid out. Only complaint was the shower head had very low water pressure and it took an extended length of time to take a shower. Also don't love having to pay an extra $10 for housekeeping, but I guess since it's an extended stay, you're expected to do most of it yourself.
Business response:
Thank you for being a guest at Extended Stay America. It was a pleasure to know you had a comfortable stay in your spacious and well-appointed suite and that you were happy with the addition of a kitchenette. It was a delight serving you, and we look forward to hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 4.4 star rating with 805 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.