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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean & simple
Nice enough, clean enough, just a little expensive Very clean facility, somewhat dated rooms. No USB connections, for example. The location is great and the staff professional and efficient. It’s a little pricy, but for a March weekend that’s to be expected.
Business response:
Dear John, Thank you for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed most aspects of your visit, from our clean accommodations to our attentive service. We also appreciate you mentioning our great location, and we thank you for pointing out how we can improve. We agree our hotel is starting to show its age, and we are currently having the same discussions with our brand leaders to see how we can enhance our guest's satisfaction. It was a pleasure having you as our guest, a... read more
The staff was so nice.
We had some difficulty finding the hotel. Once there every thing was well done and service was great.
Business response:
Dear Rae C, Thank you for staying with us at Extended Stay America. It's delightful to read that you enjoyed your visit and were pleased with our staff's exceptional service. We work hard to provide high levels of hospitality, so we will share your compliments with our team to let them know their efforts are appreciated. We enjoyed having you as our guest and hope we continue to be your hotel of choice whenever your travels bring you this way.Sincerely, Hotel Management
Soft beds but super clean The beds are so soft, we woke up with backaches. Also, there are no side tables on the ends of the beds, only in the middle. The breakfast could have used some bagels too. Other than that, it was a really nice stay.
Low quality furnishings including hvac.
Business response:
Dear Brown, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.5 star rating with 899 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.