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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was disappointed in the cleanliness of the bathroom. Hair accumulation in the corners beside the tub. One towel dirty and hair on other towels. Shower curtain dirty at the bottom looked like it never gets changed. Beds were comfortable. No coffee maker. Also no toilet paper there was 1/4 roll that’s it. This room was expensive and we expected at the very least cleanliness
Business response:
Dear Barbara, Thank you for sharing your feedback with us. We sincerely apologize for the condition of the hotel and the issues you encountered in your room. We understand that the lack of amenities and the overall state of the room are not acceptable. Your concerns will be addressed with our team to ensure we make the necessary improvements to provide our guests with clean, comfortable, and well-appointed accommodations. We appreciate your feedback, as it helps us identify areas for improvement. We hope you'll consider givi... read more
Great room amenities, great bathroom, full refrigerator.
Business response:
Dear Charles A., Thank you for choosing us and sharing your valuable feedback. We're thrilled you enjoyed the great room amenities, including the spacious bathroom and full refrigerator, during your stay at Extended Stay America. Your comfort is our priority, and we look forward to providing you with another excellent experience in the future. Sincerely,Hotel Management
Great , clean, safe, new
Great place to stay I enjoyed staying here, it felt very safe, clean and comfortable. I stayed for a week and have no complaints. The staff I encountered were very friendly and helpful.
Friendly staff and clean rooms Great service. Very friendly staff. Very clean as well. Staff was happy to get us clean towels and an extra blanket.
Business response:
Dear Sarah, Thank you for including Extended Stay America in your travel plans. We were delighted that our staff was attentive to your needs and made you feel at home. It is essential that all of our guests enjoy a comfortable and carefree stay. Thank you for recommending us to future guests, and we hope to see you again soon.Sincerely,Hotel Management
Overpriced for what is an economy hotel only! As far as an extended stay goes, this place is a joke! Their breakfast is your choice of granola bars, oatmeal, maybe yogurt, and that is it. What a farce!! No carpet on floors so don’t try to go to sleep before whoever is above you because you are going to hear everything they do! If they get up at 5:30 you might as well too!
Business response:
Dear Fred, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit... read more
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.1 star rating with 1,419 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.