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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was perfect
One of The quietest rooms I ever stayed in
Business response:
Dear Carol, We are happy to read about your excellent stay at Extended Stay America. Our rooms are a great choice, especially if you want a peaceful, relaxing atmosphere. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the comfortable atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.Sincerely,Hotel Management
Asked for a low floor room, given one on top floor without any reason. Continental breakfast was all prepackaged food, no fresh fruits or breads.
Business response:
Dear David, Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when guests extend their stay, making these rooms unavailable. We do understand your frustration, and we genuinely regret disappointing you. We will take steps to improve our breakfast offerings as well. Please be assured that this is not usual for us, and we can absolutely do better. We hope you will allow us another chance to redeem ourselves.Sincere... read more
The property was a little out of the way. The room was pretty bare-bones.
Everything was good, except the smell of pot in the breakfast areas from people walking in and out of the patio area
Business response:
Dear Dan, Thank you for your candid review. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. We noted your feedback, which will be shared with the appropriate individuals. We regret the inconvenience and hope you will give us another cha... read more
Everything and staff was great
Hotel is basic. Not bad, not amazing. The general area and streets around hotel were good for walking a dog and safe. However, there were lots of people loitering in the parking lot both morning and evening, drinking beers and hanging out. Can’t say anything about breakfast as I didn’t eat it.
Business response:
Dear Allison, We appreciate your feedback about the convenience of our location. As for the situation outside the hotel, we understand your concern and are actively working with local authorities and organizations to address this issue. Ensuring the safety and comfort of our guests is of utmost importance to us. We hope to give you a pleasant stay and look forward to welcoming you back soon for an even better experience. Thank you for choosing our hotel.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.5 star rating with 985 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.