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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No maid service provided. Room was clean but no utensils or glasses provided. Overall the price I paid was not worth the stay
The only thing I didn't like was that they couldn't take cash and me being out of town I literally had to waste gas to go to the atm and deposit money back onto my card. Wasn't inform that they couldn't take cash. All I needed was two dollars back for change.
Business response:
Thank you for staying with us and for leaving a review. We are sorry you were inconvenienced by our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we regret any miscommunication regarding this concern. It was our pleasure accommodating you, and we hope to see you the next time your travels bring you to our area. Sincerely, ... read more
The whole building was not very clean.No breakfast. Think they could have been a little more helpful.
Business response:
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. Also, we regret any disappointment you experienced concerning breakfast and pool not being available during your stay. Please know that this information is posted on the hotel website, so our gues... read more
Simple and Comfortable The hotel is clean and quiet. The room is small and simple, but comfortable. The staff is friendly and helpful. We felt safe and would definitely stay here again.
Business response:
Jennifer, tThank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Highly recommended Our weekend getaway was amazing here! The only thing I wish that would have been different was there was a pool and breakfast. But other than that we enjoyed our stay and would definitely book again!
Brand new facility, great rooms, hotel, and parking. I just didn’t like the check-out time and the factor of them having someone knock on my door within 10 mins of that time. Check out is at 11am which in my opinion should be adjusted to at least noon. Aside from that this is a wonderful establishment to stay at within minutes of traveling to the Hilton Head island.
Business response:
Thank you for your comments! We do apologize for any inconveniences you may have experienced. We look forward to seeing you again!
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.5 star rating with 899 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.