This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So slow to check in. Despite having registered and paid via Hotels.com It took a while for the front desk to type all needed into the computer. Also, the vending machine at the lobby was broken and I could not get bottles of water for my wife and kids.
Business response:
Marcel, thank you for your evaluation. We are deeply sorry to know you were unhappy with your experience at check-in and regret the time taken. We truly regret not meeting your expectations for a perfect visit and that we let you down. We hope our accommodations and the remainder of your stay made up for any inconvenience that was caused. Everything we do is aimed at providing with an excellent hotel experience. We also hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Very attentive and friendly staff. Comfortable and clean room.
Business response:
Kathleen, we appreciate your kind words for Extended Stay America. It is a pleasure to know your immaculate suite helped you have a relaxing stay and that our brilliant associates took great care of you while with us. It was a delight having you with us, and we look forward to serving you again. Sincerely, Hotel Management
All staff members were very friendly
Excellent This hotel was very nice and clean. The staff was super friendly. The room was great! The area has plenty of dining options plus a grocery store. I will stay here again.
Business response:
Jamey, thank you for choosing Extended Stay America and sharing your experience. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. We are also delighted to learn that our location worked well for you. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.5 star rating with 981 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.