Extended Stay America Premier Suites Charlottesville

Business response:

Dear Sarah, We are delighted to hear that the team made a positive impression and that your space felt welcoming and well-maintained. We truly appreciate your patience during check-in and apologize for the hiccup. At Extended Stay America, we’re always working to make each stay smoother, and it’s great to know the rest of your visit was enjoyable. We’d love to welcome you back again for an even better experience! Sincerely, Hotel Management 

Business response:

Dear Elizabeth, It's wonderful to hear that our efforts to provide a fresh and spotless environment made a positive impact on your stay. We believe that a clean space contributes to a comfortable and enjoyable experience for our guests. We love reading wonderful comments about our associates, and we will be sure to share this review with our entire team. Thank you for being our guest at Extended Stay America, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Dear Timothy, A clean and comfortable environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is committed to maintaining high standards, and your feedback is a wonderful validation of their hard work. It was our pleasure to host you at Extended Stay America, and we look forward to seeing you soon. Sincerely, Hotel Management