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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place and clean environment
Business response:
Dear Tamiah, Thank you for choosing Extended Stay America! We are delighted to know that you had a great experience and enjoyed the clean environment during your stay. We take pride in maintaining high standards for our guests, and your feedback encourages us to continue providing excellent service. We look forward to welcoming you back soon for another enjoyable stay!Sincerely,Hotel Management
Breakfast was very basic and no key cards were available. Otherwise a great experience and very affordable.
Business response:
Dear Rashad, Thank you for sharing your feedback. We are pleased to hear that you enjoyed an overall positive and affordable stay. However, we sincerely apologize for the inconvenience caused by the limited breakfast options and the unavailability of key cards. Your comments are invaluable, and we will work diligently to address these concerns to enhance the guest experience. We hope to welcome you back soon.Sincerely,Hotel Management
Property was clean but the lobby smelled like weed and the people staying next to us partied and ran up and down the halls all night getting ice but the abnormally loud ice machine. Fun times as I sat awake all night from the noise
Business response:
Dear Robin, We sincerely apologize for the disturbances you faced, including the noise from other guests and the ice machine, which disrupted your rest. We understand how important a peaceful environment is for a comfortable stay, and we regret that we did not meet your expectations. While smoking is allowed in designated areas, we are sorry for the impact this had on the lobby. Your feedback is invaluable, and we are taking steps to address these concerns to ensure a better experience for all guests in the future. We would ... read more
Bien accueilli mais déjeuner était compris mais il n’y en avait pas seulement du café
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,614 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.