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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly at check in.
Business response:
Thank you for the feedback.
Business response:
Thank you for the feedback, we look forward to your next visit.
Would definitely come again
Business response:
Dear Ernesta, Thank you for being our guest and for sharing your experience with fellow travelers. We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return. We appreciate the outstanding review and look forward to hosting you again. Sincerely,Hotel Management
Business response:
Thank you for the feedback.
We did not like the fact that it was very noisy. It was not very clean. Also the bedding was not very comfortable. There was not much of an option for the on the go breakfast either.
Business response:
Dear Tetsuo,Thank you for sharing your feedback. We sincerely apologize for the noise disturbances, cleanliness issues, and discomfort with the bedding you experienced during your stay. We understand how important these aspects are for a restful visit. We also regret that our breakfast options did not meet your expectations. Your comments have been noted, and we will work with our team to address these concerns and improve the overall guest experience. We hope you will consider staying with us again in the future for a bette... read more
Business response:
Thank you for the 5 stars. We appreciate your feedback.
Location was spot on to all surrounding with a 12 min ride to the convention center and close to restaurants. Only thing id complain about is our entrance door wasn't properly installed and you could here everything in the hallways. Over all decent place to stay
Business response:
Dear Chris, Thank you for choosing Extended Stay America. We're pleased our location added convenience to your visit. We regret any noise-related concerns and appreciate your feedback as we work to enhance guest comfort. It's great to know you had a positive stay overall, and we hope to welcome you back for an even better experience. Sincerely,Hotel Management
Overall experience was good but room was conjusted and barely space to move as there was wall in living and bedroom.
Business response:
Dear Sumit,Thank you for choosing us for your visit to the city. We are pleased to know you enjoyed your stay overall. We are disappointed that you had some concerns with your room size. We aim to provide an exceptional experience for each of our guests; therefore, we regret any inconvenience you experienced. We are grateful for your input and patience. It was our pleasure hosting you, and we hope to do so again on your next visit to the city.Sincerely,Hotel Management
Business response:
Thank you for the feedback, we hope to see you again.
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,614 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.