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Extended Stay America Premier Suites - Daytona Beach - Ormond Beach
- Hotels
- Ormond Beach, FL
About this business
Location details
275 Interchange Blvd., Ormond Beach, FL, 32174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was great, but no breakfast, power went out, first floor emergency lights was not working at all.
Business response:
Dear Wilson, Thank you for sharing your experience with us. We are glad you were satisfied with your room, though we sincerely apologize for the issues you encountered during your stay. We regret that the power outage disrupted your experience. Please know that we take service disruption seriously, and our team works to address such issues as quickly as possible. Additionally, we are deeply concerned to learn that the emergency lights on the first floor were not functioning and the lack of breakfast was an inconvenience. We ... read more
Absolument rien pour le déjeuner. Aucune carte d’accès pour notre chambre. Quelqu’un venait à chaque fois nous ouvrir la porte avec un bon temps d’attente. Aucune facture car son système informatique était brisé.
Business response:
Dear Roch, Thank you for taking the time to share your feedback. We apologize for the issues you experienced during your stay. We understand how frustrating it can be when expectations are not met, and we regret that we fell short of providing you with a comfortable and seamless experience. Your remarks are shared with the maintenance team to check the keys and locks of the entire hotel as a precaution. We greatly appreciate your patience and are committed to addressing these issues to improve our services. We hope you will ... read more
Todo bien menos el desayuno que dice está incluido pero en realidad no colocan nada solo café y barras de cereal
Business response:
Dear Carlos, Thank you for being our guest and posting your review. We are glad we met your expectations and that you enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. However, we are sorry for the disappointment with the breakfast offerings and will share your remarks with the concerned team for improvement. Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
Bed is great.
not the best place
Business response:
Dear Rebecca, We want every guest to enjoy everything about their time with us; therefore, we apologize for any inconvenience you experienced. Please know that for future visits, our front is always available to resolve issues and make the most of your stay. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home.Thank you for your feedback, and we would love to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Daytona Beach - Ormond Beach
How is Extended Stay America Premier Suites - Daytona Beach - Ormond Beach rated?
Extended Stay America Premier Suites - Daytona Beach - Ormond Beach has a 4.6 star rating with 1,183 reviews.
When is Extended Stay America Premier Suites - Daytona Beach - Ormond Beach open?
Extended Stay America Premier Suites - Daytona Beach - Ormond Beach is open now. It will close tomorrow at 12:00 a.m.