Extended Stay America Premier Suites - Daytona Beach - Ormond Beach

Business response:

Dear Guest, Thank you for taking the time to share your kind words. We’re delighted to know you enjoyed our property and appreciated the friendliness of our staff. Our team takes great pride in creating a warm and welcoming atmosphere for all our guests, and it’s wonderful to see that reflected in your experience. Your positive feedback truly encourages us to continue delivering exceptional hospitality every day. We look forward to hosting you again at Extended Stay America soon for another comfortable and enjoyable stay. Si... read more

Business response:

Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you found our property very clean and our staff great. At Extended Stay America, providing a welcoming, safe, and comfortable environment for all our guests is always our top priority, and it’s wonderful to know that our efforts made a positive impression on your stay. Your kind words motivate our team to continue delivering exceptional service and maintaining high standards throughout the property. We truly appreciate your support and look forwar... read more

Business response:

Dear Sallyann, Thank you for your outstanding review. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Dawn, We apologize for the disappointment with our grab-and-go breakfast selection and the condition of the bedding and mattress. Your comments have been shared with our team to help us enhance guest comfort and improve breakfast offerings. We truly value your input, as it allows us to better meet guest expectations. We hope to have the opportunity to serve you again with an improved experience. Sincerely, Hotel Management 

Business response:

Dear Vaneshia, Thank you for taking the time to share your positive experience at Extended Stay America. We are delighted to hear that everything during your stay was great. Our team works diligently to ensure every guest feels comfortable, welcomed, and well cared for, and your kind words reinforce our commitment. It is always wonderful to know that our efforts have contributed to an enjoyable stay. We look forward to continuing to provide excellent service and a clean, safe, and welcoming environment for you and all our gu... read more